Cannabis Advisor, Technician
Zen Leaf
Waterbury, CT
Full-time
Mechanic/Technician
Posted on January 26, 2023
Job Summary:
The Cannabis Advisor, Technician is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management.
Responsibilities:
Possess a positive attitude while greeting customers and patients.
Be an advocate of cannabis customer care.
Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
Build rapport with regular patients/customers to promote repeat business.
Work well with others in a fast-paced, dynamic retail environment.
Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).
Be open to continued, on-going cannabis education and training.
Provide support to managers and other Cannabis Advisors as needed.
Maintain a clean, organize, and sanitize workstation/store front.
Ensure accuracy of online orders before pick-up.
Understand and apply detailed compliance regulations as required by local and state laws.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available.
The Cannabis Advisor, Technician is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management.
Responsibilities:
Possess a positive attitude while greeting customers and patients.
Be an advocate of cannabis customer care.
Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
Build rapport with regular patients/customers to promote repeat business.
Work well with others in a fast-paced, dynamic retail environment.
Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).
Be open to continued, on-going cannabis education and training.
Provide support to managers and other Cannabis Advisors as needed.
Maintain a clean, organize, and sanitize workstation/store front.
Ensure accuracy of online orders before pick-up.
Understand and apply detailed compliance regulations as required by local and state laws.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available.