JOB SUMMARY:
The ideal candidate is someone who likes to work with a wide variety of people, can multi-task and move quickly from one issue to another, is detail-oriented, and who thrives in a dynamic environment. We currently have an opening in the IT department for a Full-Time System Administrator. The qualified candidate will provide high-quality desktop / technical support to users for business-critical functions.
DUTIES/RESPONSIBILITIES:
- Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
- Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
- Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
- Provide desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
- Responsible for capacity, storage planning, and database performance
- Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
- Monitor datacenter health using preexisting management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed
- Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
- Perform routine/scheduled audits of the systems, including all backups
REQUIRED SKILLS/ ABILITIES:
- Working knowledge of virtualization, VMWare, or equivalent
- Strong knowledge of systems and networking software, hardware, and networking protocols
- Experience with scripting and automation tools
- A proven track record of developing and implementing IT strategy and plans
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
EDUCATION AND EXPERIENCE:
- BS Computer Science or equivalent, and/or 5 years work experience as a System Administrator
- IT Certifications in Microsoft
- ITIL
- CompTIA Server
- CompTIA Security+
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to lift up to 25 pounds at times
- Must be able to access and navigate each department at the organization’s facilities
- Be able to stand and sit for prolonged periods of time. Ability to occasionally bend, kneel, squat, and twist