STIIIZY San Bernardino- Receptionist

Shryne Group   San Bernardino, CA   Full-time     Administration / Clerical
Posted on November 8, 2022
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Work as a team player and contribute to a positive working environment
Exceed expectations by working to meet the Company’s mission: To provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty.
Promote an environment and culture that is focused on positive and healthy interactions that align with the Company’s core values
Create intentional experiences for customers by building authentic relationships; exceed the customers expectations by delivering exceptional service
Welcome all customers and facilitate a seamless check-in process
Answer, screen and forward incoming phone calls
Ensure compliance with state and local laws by requesting from each customer their identification/medical cannabis license
Verify customer identification card status and ensure appropriate age before entering the dispensary
Be able to explain the dispensary's procedures and policies to customers and ensure smooth processing
Market the dispensary’s daily deals
Facilitate the processing of phone and online orders in a timely manner
Manage the flow of the lobby and customer queue to ensure all customers are helped in a timely manner
Administer the best level of care and service to our patrons
Organize workflow and have understanding of duties or delegated tasks
Fulfill pick up orders through Potify and Weedmaps in a timely manner
Adhere to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
Ensure you are aware of all company communication, rollouts, directives and procedures
Abide by all company policies and programs
Manages the visitor’s log
Adhere to all legislative requirements of cannabis retailers, including federal, state and BCC

Shryne Group

San Bernardino , CA