STIIIZY - General Manager

Shryne Group   Alameda, CA   Full-time     Other
Posted on November 22, 2022
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Are you interested in working for the world's largest cannabis market with a footprint that covers the entire breadth of the state of California? Are you someone who wants to be part of the growth of a fast growing industry? At IGS Solutions LLC, our mission is clear: to provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world.
Our STIIIZY product line is one of the best-selling cannabis brands in the market today and has claimed the title of the best-selling vape brand across all BDSA-tracked markets and best selling brand overall in the California market! We are rooted in California, but we currently have operations in Nevada and Washington with plans to soon expand to Michigan. Additionally, we are currently building distribution networks to future markets in more than 60 countries!
We recognize that our employees are at the center of our success, and we take pride in a corporate culture that emphasizes our core values: Influence, Inspire, Innovate, Win, & Grow!
Our employees come from a wide range of retail backgrounds, each bringing their own unique skills and talents to the table as we work together to continue our incredible growth. If you are interested in partaking in the journey of building a nationally recognized and leading brand, we want to hear from you!

Position Overview:

The General Manager is accountable for the overall store experience, employee experience, operations, and results. Our ideal candidate is entrepreneurial, passionate and a proven leader. With experience managing retail businesses, the General Manager is capable of building and motivating a team of outgoing, results-oriented sales staff.

By building strong customer relationships and growing the reputation of our brand, you know what it takes to improve the store’s performance. Some would call you a trailblazer - you aren’t afraid of taking risks or dealing with ambiguity. You thrive in environments where you get to problem solve, be creative and overcome challenges to achieve business metrics. You see the immense value in our retail locations as billboards for the brand and take pride in improving all aspects of the store to ensure that our stores are successful within the retail cannabis landscape.
Job Functions:
Create and promote a healthy team culture where individual employees have the capacity and feel empowered to work autonomously while striving to meet a common collaborative goal
Lead and inspire team members to continuously grow, learn, and evolve personally and professionally
Help build an exceptional team that will uphold and deliver our mission, vision, and goals to employees and customers.
Promote an environment and culture that is focused on positive and healthy interactions
Mediate conflict, address complex issues, and make decisions in high-pressure situations
Contribute to growth and staff motivation through minimum turnover; retain high level candidates
Manage all day-to-day operations to maximize sales growth while focusing on operational efficiency and compliance
Exceed the customer's expectations by implementing and delivering exceptional service and training the staff to deliver said service
Drive customer visit goals and increase the number of returning customers; maximize store sales through effective planning, execution and brand awareness
Monitor and manage staffing, scheduling, operations, processes, etc.
Strategically utilize the tools and resources provided by District Managers to improve operational efficiency, improve cultural goals, and exceed KPIs
Implement systems of checks and balances in areas vulnerable to loss
Ensure store is operating in compliance with all City and State regulations and labor laws
Comply with all HR policies and employee handbook; maintain detailed documentation of all HR processes
Have clear knowledge and understanding of cannabis regulations (including Metrc) and ensure that compliance is executed in operations
Monitor and manage inventory, product placement, and store presentation
Oversee all areas of the store architecture and delegate accordingly
Attend weekly trainings in order to be equipped to turn key training materials to Assistant Managers in manager meetings; meetings must be led in an engaging and influential way to energize the management team members
Partner with Assistant Managers to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow

Shryne Group

Alameda , CA