Lead Pharmacy Technician
Curaleaf
Hartford, CT
Full-time
Pharmacy
Posted on January 10, 2023
Assist the Pharmacy Manager and the Pharmacy Assistant manager in all activities related to inventory management.
Assist the Pharmacy Manager and the Pharmacy Assistant manager in all activities and responsibilities related to Standard operating procedure compliance and training.
Assist the Pharmacy Manager and the Pharmacy Assistant manager in all activities related to opening and closing the dispensary.
Provide exceptional customer service in accordance with established standards.
Develop and maintain rapport with our Patients, vendors, service providers and staff.
Ensure Patients’ concerns and/or questions are solved and answered promptly and efficiently, and communicate Patient requests and/or problems to Manager when needed.
Assist in selecting and helping locate the proper medicine for Patients depending on their individual needs and Provider recommendations.
Ring up sales on Point of Sale System and process cash transactions.
Ensure strict controls to protect organization assets at the direction of management.
Set up and break down display cases as needed. Assist in display maintenance and housekeeping.
Assist in processing and replenishing merchandise and monitoring stock, and participate in inventory counts.
Facilitate the new Patient and Patient renewal processes.
Perform data entry and manage the Patient database.
Answer phone calls and forward to the appropriate staff member.
Maintain a current stock of Educational materials, new patient folders etc.
Frequently maintain dispensary’s cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization.
Maintain a positive work environment conducive to trust and respect.
Maintain strictest confidentiality in compliance with HIPAA guidelines.
Perform other related work as required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Work Experience: - - - - - - - - - - - -
Demonstration of knowledge and proficiency of all Standard Operating Procedures related to dispensary operations
Previous experience as a pharmacy technician, bank teller, or other work experience with strict compliance standards preferred.
High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience.
Retail, cash handling and Point of Sales (POS) experience required.
Working knowledge of Microsoft Office.
Experience in medical cannabis industry highly desirable, but not required.
Must be at least 18 years old
Excellent oral and written communication skills
Proficient computing skills
Innate desire to achieve success and a work ethic to match
Ability to critically think and problem solve without direction
High level of integrity
Language Skills - - - - - - - - - - - -
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills - - - - - - - - - - - - -
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Assist the Pharmacy Manager and the Pharmacy Assistant manager in all activities and responsibilities related to Standard operating procedure compliance and training.
Assist the Pharmacy Manager and the Pharmacy Assistant manager in all activities related to opening and closing the dispensary.
Provide exceptional customer service in accordance with established standards.
Develop and maintain rapport with our Patients, vendors, service providers and staff.
Ensure Patients’ concerns and/or questions are solved and answered promptly and efficiently, and communicate Patient requests and/or problems to Manager when needed.
Assist in selecting and helping locate the proper medicine for Patients depending on their individual needs and Provider recommendations.
Ring up sales on Point of Sale System and process cash transactions.
Ensure strict controls to protect organization assets at the direction of management.
Set up and break down display cases as needed. Assist in display maintenance and housekeeping.
Assist in processing and replenishing merchandise and monitoring stock, and participate in inventory counts.
Facilitate the new Patient and Patient renewal processes.
Perform data entry and manage the Patient database.
Answer phone calls and forward to the appropriate staff member.
Maintain a current stock of Educational materials, new patient folders etc.
Frequently maintain dispensary’s cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization.
Maintain a positive work environment conducive to trust and respect.
Maintain strictest confidentiality in compliance with HIPAA guidelines.
Perform other related work as required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Work Experience: - - - - - - - - - - - -
Demonstration of knowledge and proficiency of all Standard Operating Procedures related to dispensary operations
Previous experience as a pharmacy technician, bank teller, or other work experience with strict compliance standards preferred.
High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience.
Retail, cash handling and Point of Sales (POS) experience required.
Working knowledge of Microsoft Office.
Experience in medical cannabis industry highly desirable, but not required.
Must be at least 18 years old
Excellent oral and written communication skills
Proficient computing skills
Innate desire to achieve success and a work ethic to match
Ability to critically think and problem solve without direction
High level of integrity
Language Skills - - - - - - - - - - - -
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills - - - - - - - - - - - - -
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.