Retail Associate
Columbia Care
San Francisco, CA
Full-time
Sales
Posted on November 15, 2022
Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in ADILAS for future reference
Confirms patient purchase limits prior to admission into the consultation area and informs the appropriate pharmacist of such limits
Provide Exceptional Customer Care by promoting and maintaining positive customer relations
Respond to calls or emails from customers requesting product, training, and general information
Management of patient records through the use of an MMJ database
Maintenance and update of databases as needed
Fulfillment of customer orders
Responsible for the sales and promotion of all Columbia Care products
Build and maintain a high level of integrity and trust for specific products
Minimum Qualifications (Skills, Knowledge & Abilities):
Must be at least 21 years of age
WEEDEND AVAILABILITY is required
Two years of direct customer service experience required.
Retail experience a strong plus
Experience with Point-of-Sales systems
Understanding of and experience with Windows Operating System and Microsoft Outlook
Confirms patient purchase limits prior to admission into the consultation area and informs the appropriate pharmacist of such limits
Provide Exceptional Customer Care by promoting and maintaining positive customer relations
Respond to calls or emails from customers requesting product, training, and general information
Management of patient records through the use of an MMJ database
Maintenance and update of databases as needed
Fulfillment of customer orders
Responsible for the sales and promotion of all Columbia Care products
Build and maintain a high level of integrity and trust for specific products
Minimum Qualifications (Skills, Knowledge & Abilities):
Must be at least 21 years of age
WEEDEND AVAILABILITY is required
Two years of direct customer service experience required.
Retail experience a strong plus
Experience with Point-of-Sales systems
Understanding of and experience with Windows Operating System and Microsoft Outlook