Dispensary Store Manager

C3 Industries   Marquette, MI   Full-time     Sales
Posted on November 4, 2022
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Overseeing and driving all aspects of store performance, ensuring efficient and sound operations, maximum profit and a best in class store experience.
Ensure Key Performance Indicators (KPI) are being tracked and achieved on a weekly, monthly and yearly basis.
Collaborate and lead Assistant Store Managers in planning and implementing strategies to attract and retain repeat customers.
Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority.
Work closely with Regional Manager to establish and promote Customer Loyalty Programs.
Ensure best in class customer experience exists by staying connected to customer needs, anticipating changes, and preparing teams to meet consumer challenges.
Ensure successful employee training of POS systems, METRC, and other inventory control systems.
Monitor and maintain inventory levels and communicate discrepancies to upper Management.
Run internal store meetings, provide feedback for employee development, sales opportunities, and organizational improvements.
Maintain visual standards, including merchandise presentation, signage, lighting and general maintenance.
Develop store’s schedule to ensure proper sales floor coverage during peak selling hours.
Handle and mitigate customer complaints in a professional manner to ensure their overall satisfaction.
Educate and coach store employees on product knowledge, shrink protocol, and safety protocol.
Interact and build relationships with external vendors; plan and execute in store events.
Create reports, analyze and report data, such as store sales, units per sale, and sales per hour.
Work closely with the Human Resource Department with hiring new employees, training and development new and current employees.
Ensure implementation and adherence to all local and state laws and inspection requirements.

C3 Industries

Marquette , MI