Assistant Dispensary Manager

Acreage Holdings   Worcester, MA   Full-time     Sales
Posted on January 20, 2023
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Acreage Holdings is one of the largest vertically integrated, multi-state operators of cannabis licenses and assets in the U.S. We deeply believe in the transformational power that cannabis has to heal and change the world. Our mission is to champion and provide access to cannabis’ beneficial properties by creating the best quality products and experiences.

The Assistant Manager will help plan and manage all aspects of day-to-day operations, including managing personnel, establish strong customer relations, inventory control and handle the daily ebb and flow of all store related matters while adhering to strict state guidelines and regulations. You will communicate effectively with all levels of the organization to maintain a positive working environment while adhering to protocols, policies, and procedures in accordance with company and state regulatory standards.

What you do:

Responsible for managing efficient operations within a fast-paced environment through effective team scheduling, delegation, and coaching
Serves as a resource for dispensary staff concerning products and services, policies and procedures, industry news and changes in regulations
Responsible for delegating tasks to Dispensary Associates to maintain a compliant, clean, efficient, and positive facility
Responds to all staff questions, concerns, or suggestions
Partners with Dispensary Manager &/or Human Resources as needed to resolve any conflict immediately
Coordinates with the upper management to ensure accurate information is communicated to dispensary staff
Manage and implement training on POS system
Provides superior customer service for vendors, patient/customers, and caregivers, and ensures team provides exceptional service as well
Responds to all patient/customer complaints, requests, concerns, suggestions
Maintain inventory control system and perform daily counts of all medical cannabis and medical cannabis products in the facility
Oversees orders and deliveries to ensure accurate order information and timeliness of deliveries
Maintain accurate records of all dispensary activities including daily cash reconciliations, patient/customer records, sales, deliveries and returns in accordance with the State and the standards set by Company
Accurate daily, weekly, and monthly recaps and reporting from sales data and patient counts
Provide regular inventory, sales, and profitability reports to the Management Team.

Acreage Holdings

Worcester , MA