Receptionist at Voltaire NJ

THANK YOU FOR YOUR INTEREST IN WORKING AT VOLTAIRE!

To apply, please complete the following steps:

1. Read the full job description below.
2. Fill in your basic info at the bottom, upload your resume, and click "Submit Application".
3. As soon as possible, take 10-15 minutes to complete the following survey so we can learn more about you: https://forms.gle/kpH4HhTJhpZuog9X8
4. That's it! Thank you for applying; we will be in touch soon.

Job Title: Receptionist

Position Type: Hourly

Supervisor: Assistant Manager

Location: Mount Holly, NJ

WHO WE ARE:

Voltaire Cannabis (“Voltaire”) is an adult-use dispensary committed to providing the highest quality cannabis and customer service while prioritizing community engagement, philanthropy, advocacy, education, and social equity. Voltaire is a certified women and minority-owned company started by local New Jerseyans that aims to become the most trusted and refined brand across New Jersey. At Voltaire, our philosophy centers upon serving the community, enjoying life, and improving the world – simultaneously!

SUMMARY:

Voltaire is seeking a Receptionist who will be responsible for providing a friendly environment, checking customer IDs, answering/routing phone calls, and assisting customers and staff. The ideal applicant will possess an affable personality and be able to listen well and communicate effectively with various audiences.

STARTING DATE: October 2023

SHIFTS: Early/Day (8:30 am – 2 pm) and Late/Evening (2 pm – 7:30 pm)

COMPENSATION:

• Starting pay = $15-17 per hour
• Base pay commensurate with experience.
• Bonuses based upon individual and company performance.

RESPONSIBILITIES & DUTIES:

• Greet visitors, check their IDs to verify legal age, and direct them to the salesroom.
• Appropriately answer/route phone calls and maintain the telecommunications system.
• Assist visitors with basic questions and respond to general emails/messages (e.g., asking about location, website, store hours, restrooms, etc.)
• Provide exceptional customer service and promote a positive work environment.
• Develop and maintain a strong rapport with customers, staff, and community members.
• Work collaboratively with all staff in a fast-paced, dynamic retail environment.
• Remain educated about all things cannabis and participate in ongoing training.
• Maintain a clean, tidy, and sanitized workstation and assist overall store organization.
• Remain compliant with all established policies, procedures, regulations, and core values.
• Communicate any problems or requests to management when appropriate.
• Perform data entry and act as an administrative assistant to the executive team.
• Monitor the lobby and maintain strict controls to protect customers, employees, and company assets.
• Assist all staff and perform other related work as required.

BASIC REQUIREMENTS:

• 21+ years old and able to pass any and all required pre-employment screenings and background checks in order to receive/maintain a Cannabis Business Identification Card.
• 1+ years of receptionist, retail, or hospitality (customer-facing) experience.
• Lives locally (or willing to relocate) and has reliable transportation and a valid driver’s license.
• Proficient with computers and other common electronic devices (phones, tablets, etc).
• Must have the following qualities:

     ○ Friendly and professional, with a high EQ and excellent interpersonal skills.

     ○ Innovative, practical, resourceful, and a high level of integrity.

     ○ Proactive and highly motivated work ethic.

     ○ Somewhat knowledgeable and passionate about cannabis.

     ○ Quick learner with excellent time management skills.

     ○ Excellent oral and written communication skills.

     ○ Tidy appearance and good personal hygiene.

     ○ Willingness to learn and follow all store policies/procedures and any relevant local, state, and federal regulations.

• Must be capable of the following:

     ○ Keen judgment while working independently and within a team environment.

     ○ Paying attention to minor details and precisely following directions.

     ○ Thinking critically, using common sense, and problem-solving without direction.

     ○ Multi-tasking and prioritizing efficiently in a demanding and fast-paced retail environment while remaining calm under pressure.

     ○ Lifting, carrying, and balancing up to 50 pounds (200 pounds with assistance).

     ○ Standing, sitting, and/or walking in excess of 5+ hours per day.

     ○ Squatting, kneeling, bending over, and reaching with little or no assistance.

PREFERRED QUALIFICATIONS:

• 1+ years of experience as an administrative assistant.
• High school diploma or general equivalency diploma (GED) - any college is a plus.
• Excellent typing speed (i.e., 70+ words per minute).
• Fluency in Spanish is a plus.
• Previous experience in the cannabis industry is a huge plus.

ADDITIONAL NOTES & DISCLAIMERS:

• Employees may need to work shifts during the day, evening, weekends, and some holidays (we will try to work around the needs/preferences of each employee as feasible).
• This role is not remote, you will be required to work onsite.
• Voltaire is still in the process of opening. Thus some details, such as hiring timelines, may be subject to change.

The physical demands, work environment factors, and mental functions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made upon request to enable individuals with disabilities to perform essential functions.

Language Skills:

• Ability to read and interpret documents such as rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers and fellow employees. Must be able to communicate clearly and effectively, both verbally and in writing. Must display professional telephone etiquette and be able to interact and communicate effectively with individuals at all levels of the organization.

Reasoning Ability:

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Mathematical Skills:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

Physical and Mental Demands:

• While performing the duties of this job, the employee is regularly required to stand; walk; use hand to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, bend, stretch, crouch, or crawl; and talk or hear. Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, credit card machine, and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus. Requires lifting, carrying, and balancing up to 50 pounds (200 pounds with assistance).

Work Environment:

• Work is performed in a retail environment. The noise level in the work environment is usually moderate. Employee may have exposure to conditions such as dust and particles that affect the respiratory system, eyes, or the skin, depending on job assignments.

EEO Statement:

• Voltaire is an Equal Opportunity Employer, and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
• Individuals adversely impacted by the war on drugs are encouraged to apply.

Available shifts and compensation: Available shifts on Sundays, Mondays, and Tuesdays. Compensation is $15.00 - $17.00/hour.

About Voltaire Cannabis: Voltaire is a licensed adult-use dispensary centered around enjoying life and improving the world! Are you ready to join our team?

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

Powered by Homebase. Free employee scheduling, time clock and hiring tools.