Receptionist

• Verify customers legal age requirement, registering new customer in the POS system and scanning in returning customers.
• Promote the brand and getting customers excited about shopping at our location.
• Welcome guests and customers into the store with a positive, upbeat and friendly demeanor.
• Use proper greetings and salutations to all customers at all times.
• Assist with curbside and online orders when needed.
• Answer calls with professional and proper phone etiquette.
• Provide customers with information regarding products, store hours and location, daily specials, website address, and more.
• Emphasize the current campaigns, deals, events etc.
• Show up to each scheduled shift timely and presentable.
• Monitor customer queues at all times and communicate with the team to keep seamless flow of operations.
• Create personable and memorable experiences for all store patrons.
• Always maintain CRA compliance.
• Perform opening, mid-day, and closing tasks, as well as general upkeep of the reception area.
• Support store management in an administrative capacity, as required.
• Adhere at all times to all applicable laws, regulations, policies, compliance, and protocols.

• Keep all online/paper menus current with daily offerings.

• Minimum 1 year of customer service experience working within in a retail, sales and/or hospitality environment
• 1 year previous administrative and/or Front Desk Receptionist experience
• Must have strong attention to detail, organization, multi-tasking, and follow-up skills
• Excellent customer service skills and communication skills
• Ability to operate a computer, POS system and other office equipment
• Involves frequent contact with customers and staff
• Must be able to work cooperatively as a team member
• Ability and willingness to work flexible hours including evenings, weekends and holidays.
• Must be 21 years of age or older and be able to pass a background check

• Health insurance
• Employee discount
• Sales and performance incentives

PI240754851