Corporate - Customer Service Representative
- Full-Time
Rite Rug has been one of the top privately owned, flooring companies, since 1934! We are looking for a detail oriented, reliable, Customer Service Representative to join our team! If you are looking for a company where you are part of a family, then Rite Rug is the place for you!
$35,000 a year plus potential bonus opportunity of up to $10,000 a year!
POSITION SUMMARY:
Coordinate customer service activities in order to ensure customer satisfaction.
ESSENTIAL FUNCTIONS:
· Research and resolve disputes
· Enter order information
· Process and schedule work orders
· Enter installer pay information and back charges
· Job cost invoices
· Post payments
· Respond to customer service issues
· Answer incoming telephone calls
· Maintain files
· Perform other duties as assigned
QUALIFICATIONS AND REQUIREMENTS:
1. Have earned a minimum of a High School Diploma or equivalent.
2. Possess and have demonstrated proficient computer experience in Microsoft Office.
3. Be able to multi-task and prioritize the duties required.
4. Exhibit effective oral and written communication skills.
5. Be able to work independently and problem solve.
6. Exhibit excellent customer service skill.
7. Possess the ability to handle a high volume call environment
#ZR
From a modest store on the corner of Cherry and High Streets in Downtown Columbus, Ohio, Rite Rug Flooring has expanded to become one of the largest flooring retailers in the United States. With three different divisions in 16 states, we are able to service all types of customer.
Over 80 years we are still a family-owned business operating by the same values on which we were founded — offering the best products at competitive prices, with a staff of friendly, knowledgeable experts.
How can the hiring manager reach you?
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.